Sierra Wireless USB 598 Guía de instalación descargar pdf (Pagina 9)

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iPass Mobile Broadband Service Installation Guide – United States USB 598

4. Click Connect. Watcher should connect to the network.

5. Click Disconnect to disconnect from the network.

6. Exit Watcher by closing the window.

WHAT TO DO IF iPASSCONNECT DOES NOT RECOGNIZE YOUR iPASS MOBILE BROADBAND

USB ADAPTER

Tip 1: Ensure that the Watcher program is not running.

iPassConnect and Watcher use the same system resources to access your iPass Mobile Broadband

USB adapter. As a result, Watcher must be closed in order for iPassConnect to recognize the device.

1. If Watcher is running, close it.

2. Ensure that Watcher is not running in the System Tray. If it is, right-click the System Tray icon

and choose Exit.

3. Ensure that the Autolaunch on device insertion option is set to No (for more information, see

“Configuring your iPass Mobile Broadband USB adapter to work with iPassConnect” on page 7).

Tip 2: Ensure that iPassConnect has been enabled to recognize Mobile Broadband devices

1. Ensure that the Watcher program is not running (actively, or in the system tray).

2. Launch iPassConnect.

3. Go to Settings, then Update iPassConnect, then select Phonebook (allow the Phonebook update

to complete).

4. Go to Settings, then Connection Settings and confirm that there is a tab labelled Mobile Data (as

shown below).

• If the Mobile Data tab is not available, contact your IT Help Desk or iPass Service Provider.

• If the Mobile Data tab is available, your iPassConnect software is appropriately enabled.

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Sierra Wireless USB 598 Guía de instalación Pagina 9